COOKIES & PRIVACY POLICY

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.actualise-search.com/. Ladoucette Consulting Ltd is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

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Our contact details

 

Ladoucette Consulting Ltd

Churchill House - Suite 112

120 Bunnslane, Mill Hill

London NW7 2AS

Email: contact@actualise-search.com

Tel: +33 (0) 1 87 66 26 89

Data controller registration (ICO): ZA817739

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The type of personal information we collect

 

We currently collect and process the following information:

• Customer Data that includes data relating to any purchases of services such as your name, email, phone number, title, company name, company numbers, billing address, delivery address, email addresses, phone numbers, contact details, purchase details and your card details. We process this data to supply the services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

• Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

• Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

• We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

• Sensitive Data. We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at contact@actualise-search.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

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How we get the personal information and why we have it

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All the personal information we process is provided to us directly by you for one of the following reasons:

• Reply to contact form submitted on our website, email, text messages, social media messaging, social media posts

• Subscribing to receive our newsletter

• Enquiries about our services and quotes requests

We do not share your personal data outside the team.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent.

You can remove your consent at any time. You can do this by contacting us using the contact details provided in section 1 of this policy.

Alternatively, you can unsubscribe from our mailing list using the link provided at the bottom of all emails.

• We have a contractual obligation.

• We have a legal obligation.

• We have a vital interest.

• We have a legitimate interest.

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We may receive data from third parties such as analytics providers such as Google based outside the UK and/or the EU, advertising networks such as Facebook based outside the UK and/or the EU, such as search information providers such as Google based outside the UK and/or the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside or outside the UK and/or the EU.

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Marketing communications

 

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at contact@actualise-search.com at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, etc.

 

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How we store your personal information

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Your information is securely stored on our computer.

Our website, hosted on WIX also processes personal data via the contact form. Find WIX Privacy Policy here

We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.

• Professional advisers including lawyers, bankers, auditors and insurers.

• Government bodies that require us to report processing activities.

We keep all your personal data for the minimum period possible. To comply with legislation this is 7 years after you cease being a customer. We will then dispose of your information by deleting you from our database.

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 Your data protection rights

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Under data protection law, you have rights including:

• Right of access - You have the right to ask us for copies of your personal information.

• Right to rectification - You have the right to ask us to rectify personal information you think is inaccurate and/or ask us to complete information you think is incomplete.

• Right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

• Right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you wish to make a request, please contact us using the details provided in section 1 of this policy.

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Complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at:

Ladoucette Consulting Ltd

Churchill House - Suite 112

120 Bunnslane, Mill Hill

London NW7 2AS

Email: contact@actualise-search.com

Tel: +33 (0) 1 87 66 26 89

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You can also complain to the ICO if you are unhappy with how we have used your data.

Our Data controller registration (ICO) number is: ZA817739

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk

 

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About cookies

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Our website uses cookies for important reasons, such as:

• To provide a great experience for the visitors and customers.

• To monitor and analyze the performance, operation and effectiveness of the website.

• To ensure our platform is secure and safe to use.

 

You can find the full list of essential cookies used on our Wix website here. The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Google Chrome

Cookie settings in Internet Explorer

Cookie settings in Android

Cookie settings in Safari (or here for iPhone, iPad, iPod)

We use Google Analytics to analyse the use of our website. If you want to opt out of being tracked by Google Analytics on all the websites: click here